
Panel Prep
Panel Prep Spray – Ultimate Surface Cleaner for Ceramic Coating Application.
Get your vehicle truly coating-ready with our advanced Panel Prep Spray, engineered to remove oils, polish residue, grease, and surface contaminants that can interfere with ceramic coating performance. This professional-grade formula works safely across paint, glass, plastic, and trim, leaving behind a perfectly clean surface for maximum coating adhesion.
Unlike basic cleaners, Panel Prep penetrates and lifts hidden residues left behind after polishing—giving your ceramic coating the ideal foundation to bond, cure, and protect at its highest level.
Why Panel Prep Is Essential
Proper surface preparation is the difference between a coating that lasts months and one that performs for years. Skipping this step—or using an ineffective cleaner—can lead to poor bonding, reduced durability, and compromised protection. Panel Prep ensures a bare, residue-free surface so your coating can deliver optimal gloss, longevity, and defense against UV damage, scratches, bird droppings, tree sap, and environmental fallout.
When to Use Panel Prep
Use immediately after polishing and before applying any ceramic coating or paint protection product. It removes leftover polishing oils and compounds that can prevent proper bonding.
How to Apply for Best Results
Lightly mist Panel Prep onto the surface section by section
Wipe clean with a premium microfiber towel
Flip towel and buff dry if needed
Your surface is now fully prepped and ready for ceramic coating—ensuring stronger adhesion, enhanced shine, and long-lasting protection.
Order Processing
Processing times may vary depending on order volume and the time your order is placed. Orders are fulfilled and prepared for shipment Monday through Friday. Any orders placed after 12 PM CST on Friday, over the weekend, or on holidays will begin processing the next business day. Orders ship once all items are ready.
Shipping Method
All orders are shipped via UPS.
Returns, Changes & Cancellations
For any modifications, cancellations, or return requests, please refer to our refund policy for full details.
Tracking Your Order
As soon as your order ships, you’ll receive a confirmation email with your tracking information so you can follow your delivery every step of the way.
Shipping Liability Policy – RJM Executive Detailing
At RJM Executive Detailing, every order is carefully packed and shipped with attention to detail. Once your package is handed off to the shipping carrier, all responsibility for delivery transfers to the carrier.
Carrier-Related Delivery Issues
RJM Executive Detailing is not responsible for shipping errors or delivery issues caused by the carrier. This includes, but is not limited to:
Packages delivered to the wrong address
Orders marked as “delivered” but not received
Shipping delays, routing errors, or missed delivery attempts
Customer Responsibility
To ensure a smooth delivery experience, customers are responsible for:
Entering a complete and accurate shipping address at checkout
Tracking their shipment using the provided tracking number
Contacting the shipping carrier directly to resolve delivery issues or file claims
Customer Support
While we are not liable for carrier-related issues, our team is here to help. We’re happy to provide tracking details and guide you through the process of submitting a claim with the carrier when needed.
Returns Policy – RJM Executive Detailing
At RJM Executive Detailing, all sales are considered final due to the nature of our products. That said, your satisfaction matters to us, and we’re committed to making things right if an issue arises.
Missing, Damaged, or Incorrect ItemsIf your order arrives with missing items, damage, or the wrong product, we’ll take care of it.
Contact us within 10 days of your order date
Include your order number and photos of what you received
Reach out by phone at 219-777-3896 or email justin@rjmexecutivedetailing.com
Once reviewed, we’ll promptly arrange a replacement. If the item is unavailable, a full refund will be issued.
Returns & Refunds
We do not accept returns on chemical products under any circumstances. Limited exceptions may be considered for non-chemical items (such as pads, towels, and accessories) and must be approved by our customer service team.
Approved returns must meet the following conditions:
Requested within 30 days of purchase
Item is unused, unwashed, and in like-new condition
Returned in original packaging
Customer is responsible for return shipping costs
If you prefer, we can provide a prepaid return label to simplify the process. Please note, return shipping fees will be deducted from your refund once processed.
Tools – Returns & Warranty
All tool sales are final, and opened or used tools are not eligible for return. If your purchase was made through a distributor, please contact them directly for their return policy.
DIY Detail tools are backed by a 1-year manufacturer’s warranty (from the date of purchase), covering defects in materials or workmanship. This warranty does not apply to normal wear and tear, improper use, or lack of maintenance.
To submit a warranty claim, email justin@rjmexecutivedetailing.com with:
Your original order number
A description of the issue
Details on usage and maintenance
Photos showing the problem
Our team will review your claim and determine eligibility. If approved, we’ll provide a shipping label for repair. Please allow 2–4 weeks for processing, repair, and return shipping.
